Accessibility
Our commitment
Bellridge Management Inc. is committed to providing goods, services and facilities in a way that respects the dignity and independence of people with disabilities. We are committed to giving people with disabilities the same opportunity to access our services and to allowing them to benefit from the same services, in the same place and in a similar way as other customers, in accordance with the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its Integrated Accessibility Standards Regulation.
Accessibility policy
Our full accessibility policy, including our feedback process, accessible formats commitment, and service disruption procedures.
Accessibility feedback
We welcome your feedback on the accessibility of our services, facilities and communications. You can share feedback with us in any of the following ways:
- Phone
- 1‑800‑989‑4691
- Mail or in person
- 400‑135 Queen’s Plate Drive, Etobicoke, ON M9W 6V1
- Feedback form
- Use our online feedback form: Accessibility Feedback Form (PDF, 119 KB)
- We respond to all feedback within 10 business days.
- Feedback is accepted in any format — verbally, in writing, by phone, or online.
- If you would like a response, please let us know your preferred method of contact.
Accessible formats and communication supports
Upon request, Bellridge Management Inc. will provide, or arrange for the provision of, accessible formats and communication supports for people with disabilities in a timely manner that takes into account the person’s accessibility needs, and at a cost that is no more than the regular cost charged to other people. We will consult with the person making the request to determine the suitability of the format or support. To make a request, please contact us using the information above.
Service animals and support persons
We welcome people with disabilities and their service animals. Service animals are permitted in the parts of our premises that are open to the public, unless otherwise excluded by law. A person with a disability who is accompanied by a support person is permitted to have that person accompany them on our premises, at no additional charge to the support person.
Service disruptions
When we know that a facility or service normally used by people with disabilities will be temporarily unavailable, we will post notice of the disruption, including the reason, expected duration, and any alternative arrangements, on this page and by phone or email to visitors with scheduled appointments.
There are currently no service disruptions.
Accessibility Compliance Report
Our most recent Accessibility Compliance Report, filed with the Government of Ontario.